Cancellation Policy

Cancellation Policy

Applicable for Bookings ONLY through feriejo

Sometimes, things come up and guests have to cancel. To keep things running smoothly, you can choose a cancellation policy for each of your listings. When you’re ready to do that.

“Full refund” refers to your nightly rate only. Refunds on feriejo guest fees depend on several factors. Also, you won’t be paid the cleaning fee if the guest cancels before check-in.

Flexible

• Guests can cancel until 24 hours before check-in for a full refund, and you won’t be paid
• If they cancel after that, you’ll be paid for each night they stay, plus 1 additional night

Moderate

• Guests can cancel until 5 days before check-in for a full refund, and you won’t be paid
• If they cancel after that, you’ll be paid for each night they stay, plus 1 additional night, plus 50% for all unspent nights

Firm

• To receive a full refund, guests must cancel at least 30 days before check-in
• If they cancel between 7 and 30 days before check-in, you’ll be paid 50% for all nights
• If they cancel less than 7 days before check-in, you’ll be paid 100% for all nights
• Guests can also receive a full refund if they cancel within 48 hours of booking, if the cancellation occurs at least 14 days before check-in

Strict

• To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in
• If they cancel 14 or more days before check-in but not within 48 hours of booking, you’ll be paid 50% for all nights
• If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights
• If they cancel after that, you’ll be paid 100% for all nights

Strict Long-Term

If you choose this policy, it will apply to all stays of 28 days or longer and it overrides your standard cancellation policy for those stays.

• To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 28 days before check-in
• If a guest cancels after that, you’ll be paid 100% for the nights already spent, plus the next 30 nights from the reservation
• If fewer than 30 days remain on the reservation when the guest cancels, you’ll be paid 100% for all of those remaining nights

Firm Long-term

If you choose this policy, it will apply to all stays of 28 days or longer and it overrides your standard cancellation policy for those stays.

• To receive a full refund, guests must cancel at least 30 days before check-in
• If a guest cancels after that, you’ll be paid 100% for all nights spent, plus 30 additional nights
• If fewer than 30 days remain on the reservation when the guest cancels, you’ll be paid 100% for all of those remaining nights

Non-refundable option

Some Hosts earn more money by adding a non-refundable option to their listings.

Super Strict 30 days

This policy is by invitation only and available only to certain Hosts under special circumstances.

• Guests must cancel at least 30 days before check-in to receive a 50% refund for all nights
• If they cancel after that, you’ll be paid 100% for all nights

Super Strict 60 days

This policy is by invitation only for certain Hosts under special circumstances.

• Guests must cancel at least 60 days before check-in to receive a 50% refund for all nights
• If they cancel after that, you’ll be paid 100% for all nights

The bookings which are done by directly in between guest & host out of feriejo platform, all those are not applicable for communication, confirmation, cancellation, refunds, fericover etc. Those bookings are completely beyond our control & under zero liability with feriejo.